FAQ's

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General

General

Can I pay monthly?

Can I add multple practices onto one policy?

How quickly can my coverage start?

Can I purchase my policy entirely online?

Do freelancers need business insurance?

Can I customise my insurance policy to suit my business?

What happens if I don’t have business insurance?

Is business insurance legally required in the UK?

How do I know what type of insurance my business needs?

What is business insurance, and do I need it?

I don't have a business address, what do I put?

How do I submit a claim?

The Financial Regulator and our professional standing.

Why do you want to know my income?

How much does business insurance cost?

Why don't I have to sign an application?

Do I need to have my company set up before I get insurance or start taking on clients?

How do I apply for cover?

Policy and Coverage

Can I get coverage for my retail store?

What are the key dates

Do you offer business insurance for sole traders?

Do you cover limited companies?

Can I get insurance if I’m a startup?

Can I offer my service to a minor?

Changes, Cancellation and Renewal

Can I increase the cover level of my Policy?

How do I change my email?

If I cancel an annual policy is there a cancellation charge

What happens if I want to cancel my insurance?

Do I get a refund if I cancel my policy?

Can I add more business practices during the policy term?

Can I add extra cover products to an existing policy?

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Professional Indemnity, Public Liability and Medical Malpractice

General

Do I need professional indemnity insurance if I already have public liability?

What is Professional Indemnity Insurance

What Is Public Liability Insurance?

What does Territorial Limits mean?

How Does Combined Business Insurance Work for Claims?

What does Law and Jurisdiction mean?

Policy and Coverage

Am I Covered If I Work Outside My Insured Group?

What is the difference between a Claims Made or Claims Arising Policy?

Is My Business Covered If I Have Employees or Directors Living Overseas?

Is Group Work Like 'Pamper Parties' Covered, or Do I Need to Pay Extra?

What does a Claims Made Policy mean?

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Cyber Liability

General

How much does Cyber Liability Insurance cost?

How do I buy Cyber Liability Cover?

Policy and Coverage

Am I Covered If an Overseas Client Makes a Claim Under Cyber Liability Insurance?

Changes, Cancellation and Renewal

Can I cancel Cyber Liability Cover?

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Employer Liability

General

What is Employer's Liability Insurance

How much does Employer's Liability Insurance cost?

Do I need Employer's liability insurance as a sole trader?

How do I buy Employer's Liability cover?

Policy and Coverage

How many employees can I insure with Employer's Liability cover?

What level of Employer's Liability Cover should I have?

Changes, Cancellation and Renewal

Can I cancel the Employer's Liability cover?

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Workplace Contents

General

How much does Workplace Contents Insurance cost?

How do I buy Workplace Contents Cover?

Policy and Coverage

Is glass included in Workplace Contents

My office keys were robbed. What should I do?

Are ALL my workplace contents covered?

What if my office furniture is damaged while re-locating?

Changes, Cancellation and Renewal

Can I cancel Workplace Contents Cover?

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Personal Accident

General

How do I buy Personal Accident Cover?

How much does Personal Accident Insurance cost?

Policy and Coverage

Can I have Personal Accident cover for more than one person?

Can I have Personal Accident cover for people not working for my business?

Does Personal Accident Insurance cover disease?

Does this cover 'non work' related accidents?

What are the age restrictions on Personal Accident Cover?

Changes, Cancellation and Renewal

Can I cancel Personal Accident Cover?

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Portable Equipment

General

How do I buy Portable Equipment Cover?

How much does Portable Equipment Insurance cost?

Policy and Coverage

Am I covered if someone gets hurt with the equipment I rented out?

Does the cover apply to the equipment I rent to clients?

Changes, Cancellation and Renewal

Can I cancel Portable Equipment Cover?